Cancellation Policy

1. Booking & Payment A non-refundable deposit of $100 or 25% of the total cost, which ever is greater is required to secure your date and booth selection. The remaining balance is due no later than 7 days prior to the event date unless otherwise arranged in writing. Your booking is not confirmed until the deposit is received. 2. Cancellation Policy Cancellations must be submitted in writing via email. If you cancel: More than 14 days before the event: No further payment is due, but your deposit is non-refundable. Within 14 days of the event: 50% of the total rental fee will be charged. Within 72 hours of the event: 100% of the total rental fee will be charged. 3. Rescheduling You may reschedule your event once at no additional charge if notice is given at least 7 days in advance. Rescheduling is subject to availability and must occur within 12 months of the original event date. If the new date is unavailable, the cancellation policy will apply. 4. Access & Setup Requirements We require at least 10x10 feet of space, access to a standard power outlet, and a level surface for setup. The Mirror Booth requires ramp or elevator access only due to its size and weight. Stairs are not permitted. Please ensure venue approval for photo booth placement and access, including early arrival for setup. 5. Damages & Liability The renting party is responsible for any intentional damage or misuse of the booth and its equipment during the rental period. We reserve the right to shut down the booth early if guest behavior becomes unsafe or disruptive to equipment or staff. 6. Weather Policy (for Outdoor Events) Photo booths must be placed under full shelter (tent, canopy, covered patio) and on dry, stable ground. In the event of bad weather, it is your responsibility to have an indoor backup plan. No refunds will be issued for weather-related cancellations without a proper alternative. Mirror booth is not recommended for outdoor use. 7. Technical Issues In the rare event of technical failure on our part that prevents service, you will receive a full refund or a partial refund if the booth operated for part of the event. We are not responsible for internet outages that may affect instant sharing features but will ensure all photos are delivered after the event. By booking with us, you acknowledge and accept the terms of this rental policy.

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